hospitality revenue manager resume

22 Hospitality Resume Objective Examples to Make a Wow Resume. Dedicated hotel general manager with more than 15 years of experience providing clients with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Revenue Management Resume Revenue managers are employed at hotels, motels, spas or resorts to develop pricing strategies, and maintain sufficient inventory. It is an … Ability and confidence to make informed decisions to prioritize business needs. Experience in healthcare including claims, collections, medical … Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. Ability and confidence to make informed decisions to prioritize business needs. ), Works with management in the recommendation and implementation of revenue management programs and new initiatives, Closely monitors competitive pricing and responds to impact of pricing decisions on property performance. Skills For Franchised Revenue Manager Resume. Instantly Download Hotel Revenue Manager Resume Template, Sample & Example in Microsoft Word (DOC), Apple (MAC) Pages Format. Easily Editable & Printable. Above all you must be flexible and enjoy a challenge! If you’ve been working for a few years and have a few solid positions to show, put your education after your revenue manager experience. A lucid and structured communicator, who makes their point clearly and persuasively, Previous experience–working with big data sets with Excel, understanding of software rev rec, system maintenance/implementation experience.Search Jobs US, Keen analytical and problem-solving skills and ability to learn new systems and processes quickly, Develop and maintain relationships with key business contacts, effectively review/communicate on deal arrangements and provide education on revenue recognition, Analytical, high attention to details, research acumen, and has a budget and forecasting skills, Strong Project Management Skills and ability to cope with a multitask environment, Strong Knowledge of the Order to Cash Process and ability to effectively forecast and manage towards budgetary goals, Strong process documentation and SOX 404 controls documentation experience including ITGC experience, Support the DOO in holding General Managers effectively accountable for managing and motivating associates and achieving overall revenue results, Proven experience working with complex datasets and building tactical and executive facing dashboards, Impeccable communication, relationship building and technical skills, Experience in financial analysis, accounting principles and theories or relevant revenue management experience in a major hotel/resort, Interact directly and communicate effectively with all levels including Senior Management, Plans effectively within the revenue function and integrates with Sales, Marketing and Distribution plans, Fluent with numbers & superior analytical skills, Relevant work related experience. new ideas, process changes, staffing concerns, etc. Once implemented, carried out the strategy based on the daily recommendations as well as the daily check of the system recommendations, and provides complementary or revised proposals for optimization, Identifies opportunities for incremental revenue through analysis of different market segments and distribution channels, Assists in establishing different pricing strategies based on market segments, demand and positioning, Implements forecasting by day segment; identifies distress or peak periods and initiates appropriate strategies, Provides General Manager with key reports with analysis and recommendations on a daily, weekly and monthly basis, Assists the General Manager in the preparation or weekly yield, KPI and month-end meetings, Assists General Manager with forecast and communicates and coordinates strategies with relevant departments of the hotel, Shares daily activity highlights with the General Manager, including internal and external guest opportunities, Be the key person responsible for the data quality of the hotel making sure that correct channel, sources, market code, rate code, rate amount, distribution code, purpose of stay, nationality and more is applied to reservations entered in the property management system, Ensure that the Department’s operational budget is strictly adhered to and that all costs are controlled and expenditures approved, Manages the Reservations operations, ensuring the hotel standards and procedures are fully known and followed, Ensures all incoming and out-going room reservation requests are attended and handled as per the hotel standards and procedures, Acts as representative of the Management when dealing with guest complaint or if a member of the Reservations team is facing difficulties that she/he cannot solve on her/his own, Ensures that telephone etiquette is properly used as per Sofitel Standards, Ensures a perfect knowledge of room types and rates structure among the Reservations team, Ensures that all team members are aware of the outlet timings and promote the internal activities and events, Ensures the accuracy of all booking information entered in the PMS, Ensures a perfect knowledge of the hotel configuration and products among the team members, Ensures the achievement of Quality tools and yield Management performance with the Reservations team, Implements and controls as per Focus, Accor’s financial audit procedures, Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting, Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures Ensure effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risks, Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement optimal strategies and controls, Integrate with other functions to ensure we exceed our customer’s, owner’s and shareholder expectations, Ensure high quality of revenue management processes and communications is applied consistently, Practical working experience within revenue management, Strong analytical, communication, organisation, training / coaching, people management skills, Able to work accurately and effectively under pressure, Optimizes room, catering, and vacation ownership sales revenue through the development and implementation of effective inventory/revenue management and pricing strategies. 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Proven ability to run a hotel front desk, keep customers satisfied, and resolve conflicts. ), Analyze the hotel performance in the RMS as a basis for strategy decisions, Analyze the contract performance (price, allotments, number of rooms sold, etc.) Command of other languages will be advantageous, Deal review of License/Hosting/SaaS and Service contracts (Single and Multi-Element Arrangements) for application of appropriate revenue recognition in accordance with relevant accounting literature and TIBCO’s Revenue recognition policy, Assist with preparation of VSOE analysis process, Maintain and improve internal controls over revenue accounting processes, Co-ordinate implementation of new and amended accounting guidelines (ASC 606) working with global revenue accounting team and the Controller team, Participate in global revenue accounting projects as necessary, Strong academic track record in Accounting or Finance, Big 4 training background preferable, interest in software revenue accounting, Candidate must be technically minded yet commercially focused, with strong familiarity with US GAAP, knowledge of pre-codification standards SOP 97-2, working knowledge of EITF 08-1, Ability to travel within the US during quarter-ends, Experience with ERP and reporting systems, preferably Oracle, 5+ years of relevant professional accounting experience, Four-Year Degree in Accounting, Finance, or business-related, Revenue Recognition Accounting experience is required, Public and Corporate accounting experience is preferred, A minimum of 5 years of airline pricing, revenue management, and/or analytics and analysis experience, Creative problem-solver with outstanding analytical skills, Calculated risk taker and able to assume responsibility for results in an extremely fast paced environment, Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, Publisher and Outlook), Knowledgeable with database querying tools (e.g., Excel and Access), with the ability to pull and analyze large data sets, Self-starter, highly motivated, and able to work independently, with the ability to prioritize assignments and work effectively across the organization, Excellent written and verbal communication skills and a demonstrated ability to consult with others at all levels of the organization, Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable, Manages room inventory, rates, and restrictions, Serves as an inventory, restriction, and connectivity expert to other revenue management functions, Ensures that the hotels’ sales strategies are effectively translated and distributed into the inventory systems, Responsible for understanding competitors pricing through all booking channels in order to maximize property revenue and sellouts, Ability to work in a multi-tasking, team environment, Expert experience with property management systems, LMS (preferred), Tour Partner and other hospitality systems, Expert knowledge of Distribution Systems, including extranets, CRO, and GDS (SynXis preferred), Excellent knowledge of hotel room inventory and condo inventory dynamics, Strong decision making capabilities in a fast paced environment, Liaison with Marketing and Online Teams on promotions and packages, Ensure, through an adapted communication, that the hotels know how to input correct data into the PMS systems, Ensure the distribution systems are operating according to hotel standard operating procedures, Analyse hotels performance in the RMS as a basis for strategy decisions, Survey the market, the competitors in terms of pricing and closed dates with the help of Price Trackers, as a basis for future pricing strategies, Ability to pro-actively anticipate demand and turn findings into a coherent short term and long term strategy that is supported by RM tactics and top line generating actions, Strong coordination and communication skills in order to lead and collaborate with various stakeholders (Revenue Managers, Hotel GMs, Sales, VP Operations, RM Team, Global Sales, etc..), Strong leadership and coaching of the GM and RM on property, Understanding of critical performance indicators and data points coming from various sources (PMS, TARS, RMS, Pricing Solutions, Excel shared tools, market and distribution data files), Requires a mix of strong analytical, communication and presentation skills, Ensure that the RM Strategy is properly deployed to achieve a business consistency for all Economy hotels in the region. With Strong knowledge of local businesses and business trends, Actively works on personal development of both skills and competencies, Superior attention to detail and time management skills, Analyzes independently and determines whether hotel is effectively marketing itself across all distribution channels, Experience in accounting with increasing levels of responsibility in a fast-growing, multi-national company, Experience analyzing, interpreting and explaining statistical data, to develop strategies and generate a course of action, Extensive experience using Microsoft Word, Excel, and Outlook and accounting ERP systems, Good knowledge of Opera Sales and Catering, IdeaS Revenue Management Software Channel Management system, Central Reservations system and GDS an asset, Strong understanding of data inter-relationship, Responsible for the Operational Forecast used by the property team to ensure proper staffing levels and ensure forecast is validated in Ideas G3 RMS, Demonstrated technical knowledge and thorough understanding of GAAP in the area of Revenue Recognition, preferably in a software and/or services environment, Execute data entry and reporting functions on daily, weekly, monthly process to champion excellent communication with team, Experience working in a cluster revenue management environment situations, Strong understanding of South African Hotel Market, Revenue accounting and related experience, preferably in a software company, Software revenue recognition experience - SOP 97-2 and related Technical Practice Aids, SAB 101/104 knowledge, familiarity with SOP 81-1 accounting, and VSOE, Min 3 - 5 years experience in Account Management/Revenue Management/Finance Planning, Experience practicing revenue management discipline in Hospitality or a similar supply constrained industry, Experience in revenue management and pricing analytics within FMCG, Good understanding of channels/trade P&L, shopper, market research methods, Solid understanding of statistics and experiment design, Excellent understanding of total hotel revenue management concepts, processes and systems, Provide feedback to data science team on effectiveness pricing/discount tactics and tools, Support building expertise on effectiveness and profitability of promotions, both for L’Oreal & Customer, Excellent team player capable of earning the confidence of peers and executives, Strong technical accounting background with a thorough knowledge of US GAAP and ASC 606, Work in a fast-paced environment, manage competing priorities, and adhere to tight deadlines, Detail your experience working with revenue management software systems, Good working knowledge of Word, Outlook, PowerPoint, Practical working experience within commercial revenue management, +5 years of relevant professional accounting experience, Analytical approach to problem solving and demonstrated ability to “think outside of the box”, Hotel and revenue management experience, preferably including Marriott and/or Hilton, Accounting revenue recognition work experience, Experience managing complex revenue arrangements and/or long term percent of completion type contracts is required, Good administrative, interpersonal, problem-solving, strategic and analytic, Experienced with enterprise reporting systems and SAP is helpful, To develop and maintain effective communication practices across all revenue generating areas in order to support the achievement of the hotel strategy, To manage SMS System in terms of data and rates and to ensure the system is clean and effective housekeeping carried out, Strong analytical capabilities to review, understand and formulate strategy changes baseon the extensive reporting data available to Marriott hotels, Experience and knowledge of the group, corporate & luxury segments, Maintains an excellent reputation in the eyes of the public, the owners, the management, guests and team members, Responsible for effective implementation and compliance with all Marriott Revenue Management Standards, Policies & Procedures, Solid knowledge of GAAP, especially related to revenue recognition, Strong knowledge of Property Management system and Excel, Experience in the Revenue Management discipline, Strong leadership, ability to convince others of business ideas, based on logical data based facts, Develop and maintain strong relationships with internal team members and cross-functional teams, At least three 3 years of relevant revenue management experience, Good command of written and spoken English & Cantonese, Solid knowledge in computer (MS Excel, Power Point), Previous experience in the revenue management or related professional area is highly advantageous, Related experience in managing a revenue management role for a comparable sized hotel and conference centre property, Experience in Big 4 public accounting and/or a Publicly Traded SaaS company, Experience and knowledge in U.S. GAAP, including Revenue Recognition under ASC 605, Identifies and tracks promotions; recommends pricing and tracks effectiveness, Establishing a rapport with the property teams and demonstrating an understanding of each hotel’s market, unique goals and challenges, Maximizing the Region’s revenues by monitoring transient and group production, ensuring that an optimal guest mix is maintained, Organizing and leading weekly strategy meetings with key property stakeholders, Extracting and analyzing data in order to draw viable/actionable business conclusions, Coaching and leading the centralised Revenue Management team to drive optimal business results, Monitoring/managing ESA’s Revenue Management System, Executing Revenue Management Projects and Strategy, Processing of VIP reservations report, no-show report, 3-day report, 12-day operational forecast, and run weekly SSR report and distribute, Auditing availability on multiple channels to ensure all intended offers are viewable and bookable for the appropriate dates as intended, Completing a daily pickup report with commentary provided to key property stakeholder, Good innovation and creativity skills as well as demand forecasting, pricing, and profitability optimization skills, Excellent communication skills and interpersonal skills, command of the written language both written and verbal, Experienced leader capable of inspiring a broader team and strong interpersonal skills with the ability to influence and coach, Good communication skills, strong in spoken and written English and Japanese, Excellent conceptual and communication skills, good knowledge of the sales, reservations and revenue management process, Hand-on Hotel Revenue Management experience- Excellent financial preparation and analytical skills (budgets, P&L, revenue management), Excellent communication skills with proven track record of being able to work and collaborate well with multiple stake holders, Demonstrates strong personal organization and time management skills, Excellent working knowledge of a data querying tools and advanced level Excel skills to create complex formulas, scenarios and pivot tables, Demonstrated advanced Excel skills, including extensive use of pivot tables, Advanced knowledge of GAAP and revenue recognition principles with strong problem-solving skills to deal with complex transactions, Organize and prioritize responsibilities effectively in order to meet deadlines, including the tasks of junior team members, Strong deductive reasoning and analytical skills, Strong Computer skills: proficiency in MS Excel and accounting software packages such as JD Edwards, Exceptional business partnering skills, with demonstrated ability to work cross-functionally and at various levels within a company, Has strong communication skills - needs to be clear and concise, Prioritize responsibilities effectively in order to meet deadlines, Strong Hilton and/or Hyatt system skills(OnQ, R&I, Opera, PRIO), ability to learn new systems quickly - required, Demonstrates influencing skills with the ability to easily connect in a credible manner with others, Business oriented with strong analytical skills, Confident with strong communication and negotiation skills with all levels of staff, Team-oriented and self-driven with strong leadership skills, Strong analytical, time management and oral/written communication skills, Exceptional communication, customer service and critical thinking skills with experience in preparing business case documentation, Strong accounting skills, specifically with right level of competence in Software revenue recognition policies (FASB, US GAAP etc), Excellent English verbal communication and presentations skills, Strong analytical skills, ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues, Strong analytical skills & ability to work independently, Possess strong organizational skills and sense of urgency, Works well independently, takes initiative and can effectively prioritize, Strong analytical skills and ability to learn new systems quickly, Excellent analytical, interpersonal, presentation and communications skills, Organize, prioritize, and execute responsibilities effectively in order to meet deadlines, Recognize problems, gather data, draw valid conclusions, and effectively present information to managers and peers, Excellent interpersonal and communication skills to establish and maintain collaborative work, Strong analytical skills to improve efficiency in cost control for all profit centres at the hotel, Excellent interpersonal, analytical, and communication skills coupled with the ability to work well with co-workers, Strong Microsoft Office skills , especially Excel, Strong business evaluation, analysis skills, and ability to execute strategic revenue /financial goals, Experience working in accounting required preferably with experience in Revenue accounting / technical accounting research, Strong technical accounting background with experience applying US GAAP revenue recognition accounting, Strong technical accounting background with 5+ years of experience applying US GAAP revenue recognition accounting, Combined experience working at a Big 4 accounting firm and industry experience in revenue accounting, Revenue accounting experience or 3-5 years of public accounting experience, Experience in software revenue accounting, with previous experience implementing new processes and operations, Effectively managing pricing strategy and inventory across all distribution channels, Effectively implementing and complying with all Company Revenue Management Standards, Policies & Procedures, Ensures proper standard operating procedures are in place and skills training and knowledge tests are done to ensure high level of service, Review hotel sell strategies, perform test sells to ensure selling is being conducted effectively, Effectively use reservation system and demand forecasting systems to determine/implement/control accurate selling strategies, Utilize key 3rd party reports (STR, Hotelligence, rate shopping tool) to aid in effectively pricing units, Effectively work with all levels and cross-functionally within the company, including Sales, Legal, and Product Management, Exceptional Influencing/Change leadership/Project Management Skills, Professional experience, including at least 3 years of experience in revenue recognition with software or SaaS companies, Effectively use yielding system (One Yield) for Delta, Conduct weekly operational healthchecks to ensure SSP platform is operating effectively, Effectively manage inventory and pricing strategy in all distribution channels, Strong experience or adaptable training in the use of automated systems, personal computers, and software programs, Effectively evaluate market demand the hotel by utilizing turndown, property diagnostics, REVPLAN and market share reports, Effectively lead efforts to coordinate group strategies between the three hotels – assist in moving displaced business from one hotel into another, Demonstrated experience communicating technical requirements to a non-technical audience, Great communication, presentation and influencing skills, Highly developed interpersonal, and influencing skills, Relevant work experience - Big 4 or Large Regional public accounting experience required, Effectively present information and respond to questions or requests from managers, guests, co-workers and the public, Management skills (i.e. Ensure compliance with all SBRP rules and standard processes. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Director of Revenue Management Candidate should be properly created. They must continually motivate staff to exceed expectations, performance goals and guest service standards. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. ), Analyze on a monthly basis the results in terms of internal and external indicators (Repay and market share), in order to react in time, Check regularly the implementation of the defined strategies (brand, place, hotel), Working knowledge of CPT and ICD-10 coding. They interview, select, train and supervise staff in all elements of their employment. Ability to complete pre-employment assessments including a physical, lift and carry 50 pounds, color vision test and drug screen. Excel, Word, and/or PowerPoint, Maintain excellent product knowledge regarding the hotel, Experience required in a commercial sales environment within advertising industry or similar, Review summary SPP financials provided to the Forecasting team prior to submission by the Preparer, Review monthly and ad hoc reporting provided by RevOps team members to other Revenue teams and FP&A Groups prior to submission, Supports DOSM in analyzing effectiveness of sales resources deployed and proposes adjustments as appropriate, Combined of Big 4 and industry experience, including technical revenue recognition, Strong working knowledge of RMS, PMS or distribution systems, Progressive accounting and finance experience, Experienced in Forcasting and revenue stratergy, Current or recent experience working with tour operators in the Maldiv, Hospitality marketing experience within 4 hotel industry in the Middle East, Previous Revenue Management or Pricing experience is essential, Accounting experience (Big 4, Industry or combination of both), Hotel and revenue management experience, preferably including Marriott, Prior client-facing role and interaction with media agencies, Basic knowledge of current US GAAP with respect to revenue recognition, with experience putting policy into practice, Recent accounting experience with CPA firm, Experience with regulating review analysis, Experience working with sales; ability to influence senior, cross-functional stakeholders in a matrix organization, Cross-functional experience in hotel Revenue Management, Marketing, Sales and eCommerce, Strong knowledge of Excel, including pivot tables and v-lookup formulas required, Experience with hotels and property management inventory, Demonstrated proficiency in SQL and Hadoop, Work with IT to prioritize system enhancements and development projects related to revenue, Extensive Netsuite Order Management and Revenue Management experience. 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